Internships Public Relations / Quality Management
Hotel Placement in the Public Relations / Quality Management Department
Internships Public Relations Department:
For this internship a period of anywhere between 3 to 6 months can be scheduled. Your main role will be to support the second director of the hotel. Thus, you will inform guests about the services provided by the hotel and about the island, receive complaints and forward them on to the respective department, you should be attentive to the welfare of the guests and analyse the results of the hotel questionnaires. Furthermore, you will prepare international correspondence, welcome guests, in particular you’ll be caring for the VIP guests; you will lead guided hotel tours and much much more.
Moreover, you will work 40 hours per week with two days off. Besides, the hotel provides accommodation and meals free of charge and also pays pocket money of at least €150 per month.
You are studying Communication Studies, Hotel Management, Business Administration or are about to finish a similar apprenticeship and you are planning to do an internship abroad in the hotel industry. If you decide to do an internship in PR/Quality Management, you should have a friendly personna and be self-confident. You should try to fulfill the guests’ wishes with great commitment. When handling complaints, you should keep calm and deal with the guests in a diplomatic way. You should enjoy serving international guests and know how to articulate. You should be convincing with your eloquence. In this department interns who already speak several languages and have at least basic knowledge of the Spanish language are preferrable.